GB9 Terms & Conditions — Everything You Need to Know in Bengali

1Terms & Conditions

Gb9 (hereinafter referred to as the "Platform", "we", or "gb9") is an international online gaming and Sports Betting service provider. These terms and conditions apply to the gb9 website and all associated services.

By registering with or using gb9's services, you confirm that:

• You must be at least 18 years and you are eligible to participate in online gaming under the laws of your country.
• You are using this platform of your own free will and in full mental capacity.
• You are solely responsible for being informed about and complying with the local laws of your country.
• You are not suffering from a gambling addiction and are not subject to any self-exclusion order.

Gb9 reserves the right to update these terms and conditions at any time without prior notice. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

1.1 Service Limitations

GB9 does not serve residents of the following countries or regions: the United States, United Kingdom, France, Israel, and any country where online gaming is fully prohibited. This list is subject to change — contact our Support Team for the most up-to-date information.

2Account Registration & Management

Opening an account with gb9 is completely free. You are required to provide accurate and up-to-date information at the time of registration.

2.1 Registration Requirements

• Each individual is allowed only One Account Yes, they can. However, if multiple accounts are found to be created, all accounts will be closed and deposited funds may be confiscated.
• The name, date of birth, and contact details provided at registration must be accurate.
• Creating an account under someone else's identity or a fabricated identity is prohibited.
• The mobile number used during registration must be active and belong to you.

2.2 Account Security

Keep your account password and login credentials strictly confidential. Do not allow anyone else to access your account. If you notice any unusual activity, contact our support team immediately.

3Deposits & Withdrawals

GB9 supports local payment methods for Bangladeshi users. All transactions are processed in Bangladeshi Taka (BDT).

3.1 Withdrawal Conditions

• Your account must have a completed KYC verification before a withdrawal request can be processed.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• GB9 reserves the right to suspend withdrawals if fraud or money laundering is suspected.
• Maximum daily withdrawal limit: ৳50,000 (separate limits apply for VIP members).

3.2 Failed Transactions

If a transaction fails due to a technical issue, the amount will be returned to your original account within 24 hours. Contact our Support Team if you experience any problems.

4Bonus & Promotion Terms

Gb9 offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the relevant promotion page.

4.1 General Bonus Rules

• Wagering Requirement: Bonus funds cannot be withdrawn directly. They become withdrawable only after you have wagered the required multiple of the bonus amount.
• The bonus usage period is generally 7–30 days. If the conditions are not met within the validity period, the bonus will be forfeited.
• Multiple bonuses cannot be active at the same time unless explicitly stated otherwise.
• A bonus is only valid for the specific account it was issued to.

4.2 Welcome Bonus

New members may be eligible for a welcome bonus on their first deposit. To qualify:

• A minimum deposit applies (the amount is specified on the bonus page).
• The wagering requirement for the welcome bonus is typically 15–30x.
• Each member is eligible to receive the welcome bonus once in their lifetime.

5Betting Rules

Gb9 offers both Sports Betting and casino gaming services. Compliance with the specific rules of each section is mandatory.

5.1 Sports Betting

• Once a bet is confirmed, it cannot be cancelled (unless the match is cancelled or postponed).
• If a match is cancelled or postponed, the bet amount will be refunded.
• Odds in live betting can change rapidly. Your bet will be settled at the odds displayed at the time of confirmation.
• If incorrect odds are displayed due to a technical error, gb9 reserves the right to void the affected bet.

5.2 Casino Gaming

• All game outcomes are determined by an RNG (Random Number Generator) and verified by an independent third party.
• The RTP (Return to Player) percentage for each game is listed in the game's information section.
• If a disconnection occurs during a game, the outcome will be determined based on the data recorded on gb9's servers.

5.3 Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Using bots or automated software to place bets.
• Placing hedging or arbitrage bets with the intent to exploit the bonus system.
• Collecting bonuses through multiple accounts.
• Attempting to influence game outcomes by colluding with other members.

6Security & KYC Verification

Gb9 strictly adheres to Anti-Money Laundering (AML) and Know Your Customer (KYC) policies.

6.1 KYC Process

GB9 may verify your identity in the following circumstances:

• When submitting a withdrawal request for the first time.
• When total withdrawals exceed a specified limit.
• When unusual activity is detected on your account.

KYC typically requires a copy of your National ID (NID) or passport, along with a recent selfie. All submitted information is stored with the strictest confidentiality.

7Responsible Gaming

Gb9 believes gaming should be a source of entertainment — not stress. We place the highest importance on every player's mental and financial well-being.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily or permanently close your account.
• Reality Check: Receive reminders at set intervals.
• Cooling-Off: Take a break ranging from 24 hours to 6 weeks.

If you or someone you know is struggling with a gaming addiction, please Responsible Gaming Page View.

8Account Closure & Suspension

You may request to close your account at any time. Submit your request through the Support Team and withdraw any available balance beforehand.

8.1 Account Closure by GB9

Gb9 may suspend or close an account without notice for any of the following reasons:

• Violation of any provision of these terms and conditions.
• Fraud, money laundering, or any other illegal activity.
• Registering with incorrect or false information.
• Bonus abuse or operating multiple accounts.

If an account is closed and no rule violations are found, any valid balance will be returned through the standard process.

9Changes to Terms & Contact

Gb9 reserves the right to amend these terms and conditions, in whole or in part, at any time. Registered members will be notified via mobile or email of any significant changes.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms. We recommend revisiting this page regularly.

9.1 Contact

For any questions or complaints regarding these Terms & Conditions:

• Reach us in Bengali via Live Chat (available 24/7).
• Email: support@gb9.im
• FAQ Section View.